How to Report Changes to SNAP in South Dakota: Step‑by‑Step Guide

If you get SNAP (Supplemental Nutrition Assistance Program) benefits in South Dakota, you are required to report certain changes about your household. Reporting on time can help you avoid overpayments, benefit cuts, or interruptions in your food benefits.

This guide from HowToGetAssistance.org explains how reporting usually works in South Dakota, what changes you must report, typical deadlines, and how to contact official SNAP offices to update your case. This site is not a government agency and cannot take your report for you, but it can help you understand what to expect before you contact your local office.

SNAP in South Dakota: Why Reporting Changes Matters

In South Dakota, SNAP is administered by the South Dakota Department of Social Services (DSS). When you first apply and when you renew, you give the agency information about your:

  • Household members
  • Income and expenses
  • Housing situation
  • Citizenship and immigration status (where applicable)

Your SNAP benefit amount is based on this information. If something important changes and the agency doesn’t know, your benefits can be:

  • Too high, which might lead to overpayments you have to pay back, or
  • Too low, which means you are not getting all the help you could

That’s why South Dakota, like other states, requires SNAP households to report certain changes within set timeframes.

Common Types of SNAP Reporting in South Dakota

Most SNAP households in South Dakota fall into one of two general categories:

  1. Change-Reporting Households
  2. Simplified Reporting Households

Your approval notice or review/recertification notice from DSS usually explains which rules apply to you. If you’re not sure, you can call your local DSS office or the state’s main customer service line and ask what type of reporting applies to your case.

1. Change-Reporting Households

These households typically must report certain changes as they happen, usually within a short deadline (often 10 days from when you know about the change). This category may include some households with:

  • Very low or no income
  • Unstable income
  • Certain special circumstances, depending on state policy

2. Simplified Reporting Households

Many SNAP households are placed in a simplified reporting category. That usually means:

  • You must report only certain types of changes during your certification period, such as income rising above a set limit or someone leaving the home.
  • You must complete a review or recertification at regular intervals (for example, every 6, 12, or 24 months, depending on your situation).

Your notice from DSS typically explains:

  • What you must report right away
  • What you can wait to report until your next renewal

If your paperwork is unclear, the safest approach is to call your local office and ask what you are required to report now.

What Changes You Generally Must Report for South Dakota SNAP

The exact list can vary by case type, but here are changes that South Dakota SNAP households are commonly expected to report:

Household Composition Changes

Report when:

  • Someone moves in (spouse, partner, child, relative, roommate)
  • Someone moves out or no longer eats and buys food with you
  • There is a birth, adoption, or death of a household member

These changes can affect:

  • Your household size
  • Your income (if the new person works or has benefits)
  • Your deductions and benefit amount

Income and Work Changes

For most households, you may need to report when:

  • You start or stop a job
  • Your hours or hourly wage change significantly
  • You start receiving or stop receiving other income, such as:
    • Unemployment benefits
    • Social Security or SSI
    • Child support
    • Pensions
    • Self-employment income or gig work

Simplified reporting households are often required to report when monthly income goes over a certain limit (sometimes called the gross income limit). That limit is usually listed in your approval notice.

If you’re not sure whether a pay increase or new job triggers reporting, you can ask your caseworker or the local DSS office.

Address or Shelter Cost Changes

Report when:

  • You move to a new address
  • Your rent or mortgage payment changes
  • Your property taxes or homeowner’s insurance on your primary home change (if deductible)
  • Your utility responsibilities change (for example, you now pay your own heating bill instead of having heat included in rent)

These items can affect the shelter deduction, which can change your SNAP benefit amount.

Changes in Disability or Work Status

Report when:

  • A household member becomes unable to work due to a disability or serious health issue
  • Someone who was not working starts working or becomes able to work
  • There is a change that affects work requirements (for example, an adult subject to work rules becomes pregnant or becomes the caregiver of a young child)

For SNAP, some adults must meet certain work or job search requirements, depending on age, disability status, and other factors. A change in your ability to work might change those requirements.

Changes in Unearned Income or Benefits

Report major changes in:

  • Social Security or SSI benefit amounts
  • Unemployment starting or ending
  • Child support amounts received
  • Workers’ compensation or short-term disability income

Even small changes can add up, so ask your local office whether you should wait for your next review or report right away.

Deadlines: When You Usually Must Report SNAP Changes

In South Dakota, the exact deadlines can vary by household type and change type, but there are some common patterns.

Typical Reporting Deadlines

Type of Household / ChangeTypical Reporting Window*
Change-Reporting Household – most required changesWithin 10 days of learning of the change
Simplified Reporting – income above limitBy the 10th day of the month after the month the income goes over the limit
Simplified Reporting – others (e.g., someone moves out)Often by next review, unless notice says otherwise
Address change / moving to a new countyAs soon as possible (ideally within 10 days)

*These timeframes are typical but can change. Always follow the instructions on your most recent SNAP notice or anything told to you directly by your local DSS office.

If you’re unsure, it is usually safer to report earlier rather than wait.

How to Report SNAP Changes in South Dakota

You cannot report changes through HowToGetAssistance.org. To update your South Dakota SNAP case, you must use official channels such as:

  • The South Dakota Department of Social Services (DSS) website (benefits portal)
  • A local DSS office in your county
  • The DSS customer service or SNAP hotline
  • Mail or fax to your assigned office, if allowed

1. Report Changes Online

South Dakota generally offers an online benefits portal through DSS where you can:

  • View your SNAP case
  • Submit some changes
  • Upload documents

Typical steps:

  1. Go to the official South Dakota DSS website (make sure the web address ends in “.gov”).
  2. Find the section for benefits, SNAP, or economic assistance.
  3. Log in to your account or create one if you do not have it.
  4. Look for an option like “Report a Change,” “My Case,” or “Manage Benefits.”
  5. Enter your new information and upload documents if requested.
  6. Save or print any confirmation for your records.

If something is unclear or the portal will not let you submit, contact your local office by phone.

2. Report Changes by Phone

You can usually contact:

  • The main South Dakota DSS customer service line, or
  • Your local county DSS office

When you call, be prepared to provide:

  • Your name
  • Your case number or Social Security number
  • A description of the change
  • The effective date of the change (for example, your job start date or move-in date)

The worker may:

  • Ask follow-up questions
  • Tell you to mail, fax, or upload proof
  • Note the change and give you an estimate for when it will be processed

Ask whether you need to send additional documents and where to send them.

3. Report Changes In Person

You can usually report changes in person at your local DSS office. This can be helpful if:

  • You prefer face-to-face communication
  • You need help filling out forms
  • You want to turn in copies of documents right away

Typical steps:

  1. Visit your local South Dakota DSS office during business hours.
  2. Tell the front desk you need to report a change to your SNAP case.
  3. Fill out a change report form, if provided.
  4. Hand in any supporting documents (copies instead of originals, if possible).
  5. Ask for a receipt or stamped copy showing that you submitted the information.

4. Report Changes by Mail or Fax

Some South Dakota offices accept change reports by mail or fax, but this can vary. Check with your local office for:

  • The correct mailing address
  • The correct fax number
  • Whether a specific form is required

If you mail documents:

  • Make copies for your records.
  • Consider using tracking or keeping proof of mailing, especially for important deadlines.

Information and Documents You May Need

When you report a change, DSS may ask for proof. The exact documents depend on the change, but these are commonly requested items:

For Address or Shelter Cost Changes

  • Lease agreement or rental receipt
  • Mortgage statement
  • Utility bills (electric, gas, water, heating, etc.)
  • Property tax or homeowner’s insurance statements (if applicable)

For Employment or Income Changes

  • Pay stubs from your employer (often the most recent 4 weeks)
  • A letter from your employer on company letterhead showing:
    • Start or end date
    • Hours
    • Wage
  • For self-employment:
    • Invoices, receipts, or business records
    • Profit and loss statement, if available

For Household Member Changes

  • Birth certificate or hospital record (for a new baby)
  • Adoption or guardianship papers, if applicable
  • Documentation that someone moved out, if requested (sometimes not required, but you may be asked to explain)

For Disability or Work-Ability Changes

  • Official letters showing approval for disability benefits (like Social Security Disability)
  • Medical or disability documentation, if specifically requested by DSS

If you don’t have a requested document, let the worker know. In some cases, DSS may accept alternative proof or tell you other ways to verify the change.

What Happens After You Report a Change

After you report changes to the South Dakota SNAP office, the usual process is:

  1. Review by a worker
    A DSS eligibility worker reviews your new information and documents.

  2. Recalculation of benefits
    Your SNAP amount may go up, down, or stay the same, depending on how the change affects your eligibility.

  3. Written notice
    The agency generally sends a notice by mail (and sometimes online in the portal) explaining:

    • Whether your benefits are changing
    • When the change takes effect
    • The reason for the decision
    • Your appeal rights
  4. Timing of benefit changes
    In many cases:

    • If your income goes up, benefits might decrease the month after the change is processed.
    • If your income goes down or you have more allowable expenses, benefits might increase, sometimes starting the month after the reported change.

Timelines can vary depending on:

  • When in the month you report
  • How quickly you provide requested documents
  • The workload at your local office

If you have not heard anything after a reasonable time (for example, a couple of weeks), you can call your local office to check on the status.

If You Miss a Reporting Deadline

If you don’t report a required change in time, several things can happen:

  • Your benefits may be incorrect for a period.
  • If the agency discovers the change later, they may claim you were overpaid and ask you to repay some benefits.
  • In serious or repeated situations, the agency can take administrative or legal actions, though outcomes vary widely by case.

If you realize you forgot to report something:

  1. Report the change as soon as possible through an official channel.
  2. Be honest about when the change actually happened.
  3. Cooperate with any requests for information or documents.

If you don’t agree with an overpayment or penalty, you usually have the right to request a fair hearing or appeal (described in your notice).

Appealing a SNAP Decision in South Dakota

If you disagree with:

  • A benefit reduction
  • A denial of benefits
  • A claim that you owe an overpayment

you typically have the right to appeal.

Common steps to appeal:

  1. Read your notice carefully
    It should explain:

    • Why the decision was made
    • How to request a hearing
    • The deadline to appeal (often within a set number of days)
  2. Request a fair hearing
    You may be able to:

    • Call your local DSS office,
    • Write a letter to the address listed on your notice, or
    • Use an appeal form if provided.
  3. Ask whether your benefits can continue during the appeal
    In some situations, you can request to keep receiving your current benefit amount while the hearing is pending, but if you lose the appeal, you may have to repay the extra benefits.

  4. Gather evidence
    Bring:

    • Pay stubs or income records
    • Rent or utility bills
    • Any letters you submitted or received
    • Notes about when you reported changes

Some people look for free legal help through local legal aid organizations, especially for complicated cases.

Avoiding Scams and Making Sure You’re on an Official Channel

Because SNAP is a major public program, scams do occur. To protect yourself in South Dakota:

  • Look for “.gov” websites.
    When reporting changes online, make sure the site is an official South Dakota government site.

  • Do not pay to report changes.
    There is no fee to:

    • Report changes
    • Recertify your case
    • Ask questions about your benefits
  • Be cautious with texts or social media messages.
    Official agencies may send alerts, but they do not usually ask for full Social Security numbers, EBT PINs, or banking information through text or social media messages.

  • Call official numbers.
    To verify a number:

    • Look it up on the South Dakota DSS website,
    • Call a local county office directly, or
    • Dial 211 to ask for help finding the correct government office.
  • Never share your EBT PIN with anyone claiming to represent SNAP.
    Agents may ask for your case number or some identifying information, but they do not need your EBT card PIN.

If You No Longer Qualify or Your Benefits Stop

If your income increases or your household changes, you might:

  • Receive lower SNAP benefits, or
  • Become ineligible for SNAP in South Dakota

If that happens, you can consider:

  • Reapplying later if your situation changes again (for example, if your income drops or household size increases).
  • Calling 211 or speaking with:
    • Local food banks
    • Community action agencies
    • Faith-based or nonprofit organizations
      They may offer food pantries, emergency food boxes, or other assistance.

Remember that eligibility rules can change, and you may qualify again in the future if your situation changes.

Quick Snapshot: How to Report SNAP Changes in South Dakota

Who to contact:

  • South Dakota Department of Social Services (DSS) – via official website, local office, or customer service number

Ways to report changes (varies by county):

  • Online: Through the official South Dakota DSS benefits portal
  • By phone: Call the state SNAP or DSS customer service line or your local county office
  • In person: Visit your local DSS office
  • By mail/fax: If allowed by your local office

Common changes to report:

  • Household changes: People moving in or out, birth, death
  • Income changes: Starting/stopping a job, large pay changes, new benefits
  • Address/shelter costs: New address, rent or mortgage changes, utility changes
  • Work/disability status: Becoming unable to work, or changes that affect work rules

Typical deadline:

  • Often within 10 days of when you learn about the change (check your notice for your exact requirement)

By understanding what to report, how to report, and when to report, you can help keep your South Dakota SNAP benefits accurate and on time. For specific instructions, always rely on your official DSS notices and direct guidance from your local South Dakota Department of Social Services office.