In Virginia, the Supplemental Nutrition Assistance Program (SNAP) is administered by the Department of Social Services. The program is designed to help low-income families and individuals purchase food items that meet their basic nutritional needs. In order to receive SNAP benefits, you must be eligible. This screening tool can help you get started on determining if you meet the eligibility requirements. Once you’ve determined you’re eligible, you should apply for food stamp benefits.
You can apply for food stamp benefits online. You can also submit an application in person or by calling your local Department of Social Services. You will have to go through an interview and provide proof of identity, residency, income and resources. If you’re approved for SNAP benefits, you will be issued an EBT card. Your EBT card can be used like any debit card. Simply swipe at the register and enter your four-digit PIN to make purchases on eligible food items. Benefits are distributed into your account every month at the same time.
1. What should I do if my EBT card is lost or stolen?
If your EBT card is lost or stolen, you should call customer service at 1-866-281-2448 for a new card. Your new card will arrive in 5-7 business days. There is a $2 fee for each replacement card.
2. When are benefits distributed?
Benefits are issued based on the last digit of your case number. This link provides the issuance schedule for food stamp benefits.
3. How can I check my EBT account balance?
You can check your EBT account balance by logging on to their website and entering your account information.
4. Where can I find information about income limits to receive SNAP benefits?
A full breakdown of income limits effective through September 2014 is available here.
5. Are there items that I cannot buy with SNAP benefits?
Yes. Federal law prohibits you from buying alcohol, tobacco, household items, vitamins and medicines, pet food and hot foods with food stamp benefits.
Contact: Virginia Food Stamps.